Shipping, returns & guarantee

Shipping

• Orders ship from the United States unless the sales page says otherwise.
• Your tracking number is in your order email.
• Delivery questions: +1 (302) 200-3480.

Guarantee

The Amazon return window applies, unless the seller prints a longer one. To claim it, call +1 (302) 200-3480 with your order ID. It’s a purchase policy, not a medical promise.

How to return

1. Call +1 (302) 200-3480 with your order ID.
2. Pack the bottles with a note: your full name, email and order ID.
3. Mail to 10 East 40th Street, Floor 17, New York, NY 10016.
4. Use a tracked service. You pay return shipping.

Refund timing

After your return is logged	3–5 business days to process
On your card	Usually another 5–10 days
Keep	Your order email and return tracking

Check your bottle

If your bottle shows a lot number and best-before date, they’re on the base. To match it to your order, call +1 (302) 200-3480.

Lot reference	APE-26/TH-8419
CoA reference	APE-8419-26-TH