Apex Boost refund: how do you return it and when does the money come back?
Plain answers on apex boost refund: what the label says, what the cautions are and what is not published.
Written by the Theapexboost Editorial Desk Medically reviewed by Dr. Justin Houman, MD Published
Quick answer
For an Apex Boost refund, call the order desk on +1 (302) 200-3480 with your order ID, pack the bottles with your name, email and order ID, and post them with tracking to the New York returns address. The refund is processed 3 to 5 business days after the return is logged.
How do you get an Apex Boost refund, step by step?
An Apex Boost refund has five steps, and the order matters. Call first, because the call lets your parcel be matched to your order when it lands.
- Find your order ID. It is in the order confirmation email. If you cannot find it, search your inbox and spam folder.
- Call the order desk on +1 (302) 200-3480 and say you want to return Apex Boost.
- Pack the bottles with a note inside: your full name, your email address and your order ID.
- Post it with tracking to 10 East 40th Street, Floor 17, New York, NY 10016, USA. Return postage is yours to pay.
- Wait for the credit. The refund is processed 3 to 5 business days after the return is logged, and your card issuer usually needs another 5 to 10 days.
Skipping the note or the call is the usual reason a refund runs slow. The other usual reason is posting to the wrong address, which is why the next section matters.
Key facts
- Call the order desk first: +1 (302) 200-3480, with your order ID.
- Return address: 10 East 40th Street, Floor 17, New York, NY 10016, USA. Not the office address.
- Put your full name, email and order ID inside the parcel. Return postage is yours; use tracking.
- Refund processed 3 to 5 business days after the return is logged, then usually 5 to 10 days on your card.
- The return window is the one that comes with your order; the checkout terms come first.
- Orders from other sellers are handled by that seller, not through this route.
Want to check the terms before you order? The packs page and the checkout show the price and the return route.
Disclosure: Theapexboost is paid when you order through this button. The price you pay is the same.
Which address do you use for an Apex Boost refund?
Use the returns address, not the office. The returns address is 10 East 40th Street, Floor 17, New York, NY 10016, USA. The office, at 40 West 57th Street, Floor 20, New York, NY 10019, USA, is not where returns are handled, and a parcel sent there is one of the things that slows a refund.
Keep the postage receipt and the tracking number. They prove the parcel reached the returns address, and they give the desk something to trace if it goes missing. An untracked parcel leaves nothing to follow.
How long does an Apex Boost refund take?
The refund has two clocks, one after the other. The first is the seller's: 3 to 5 business days from the moment your return is logged at the returns address. The second is your card issuer's: usually another 5 to 10 days to post the credit to your statement.
The second step is a range because card issuers differ. The refund goes back to the card you paid with, so the last stretch depends on your bank, not on the seller. If the time passes and nothing shows, call the order desk with your tracking number.
What is the return window for an Apex Boost refund?
The window is the one that comes with your order, unless the seller prints a longer one. It is not a fixed number printed on this site, so check the terms shown for your order the day the parcel arrives, and put the last day in your calendar with a reminder a week earlier. If the terms printed at checkout differ from this page, the checkout terms are the ones that apply, and the order desk can confirm which window you have.
Pack sizes matter here. At 2 capsules a day, one bottle lasts 30 days, a 3-pack lasts 90 days and a 6-pack lasts 180 days. A 6-pack runs far longer than most return windows, so it suits a man who already knows the capsules agree with him. For a first order, a smaller pack keeps more of the supply inside a window you can still act on.
What if the bottle is damaged or the parcel is late?
A parcel that has not arrived: check the tracking link in your order email first, then call the order desk with your order ID if it has stalled. A damaged parcel or a broken safety seal: do not take the capsules. The label says not to use a bottle whose seal is damaged or missing. Photograph the bottle and the packaging, then call the order desk. The wrong pack: call before opening anything.
If you ordered from another seller, that seller handles the return under its own terms. This route covers orders placed through the order buttons on this site.
Is a refund a reason to keep taking it?
No. The return window protects your money. It does not promise that Apex Boost will work for you, and it is never a reason to keep taking a supplement that does not agree with you. If you notice a reaction, stop, talk to your doctor and start the return afterwards. For chest pain, fainting or trouble breathing, call 911. The disclaimer lists who should ask a doctor first.
What are the label, price and return facts?
| First step | Call the order desk, +1 (302) 200-3480, with your order ID |
|---|---|
| Returns address | 10 East 40th Street, Floor 17, New York, NY 10016, USA |
| Office address (not for returns) | 40 West 57th Street, Floor 20, New York, NY 10019, USA |
| Inside the parcel | Full name, email address and order ID |
| Return postage | Paid by you, with tracking |
| Processing | 3 to 5 business days after the return is logged |
| On your card | Usually another 5 to 10 days |
| Lot and certificate reference for current stock | APE-26/TH-8419 and APE-8419-26-TH |
Where do these facts come from?
The steps come from the refunds and guarantee page and the shipping and returns page. The seal and capsule cautions come from the label. The FDA page backs the statement that no supplement is approved before sale.
Frequently asked questions
>How do I get an Apex Boost refund?+
Call the order desk on +1 (302) 200-3480 with your order ID, pack the bottles with your name, email and order ID, post them with tracking to the returns address and wait for the credit.
>Where do I send the bottles?+
10 East 40th Street, Floor 17, New York, NY 10016, USA. Not the office address.
>Who pays return postage?+
You do. Use a tracked service and keep the receipt.
>How long does the refund take?+
3 to 5 business days after the return is logged, then usually 5 to 10 days to show on your card.
>Do I have to call before posting?+
Yes. The call means your parcel is expected and can be matched to your order ID.
>Can I return a bottle I bought elsewhere?+
Not through this route. That seller handles the return under its own terms.
Our view
A refund policy is a promise about your money, and this one is easy to follow if you keep a few things: the order email, the tracking receipt and a note in the box. Do those and the process is short and boring, which is what you want.
Look at the packs before you order and pick the size that keeps supply inside your window. The home page has the label, and the post on buying in stores explains why the checkout route matters.
The label is photographed on the home page. Read it, then check the price at secure checkout.
Disclosure: Theapexboost is paid when you order through this button. The price you pay is the same.
Last updated . Medically reviewed by Dr. Justin Houman, MD. This page is general information and not medical advice. Apex Boost is a dietary supplement. It is not FDA approved, and no supplement is.
Who reviewed this post
Dr. Justin Houman, MD Physician · medical reviewer for theapexboost.com
Dr. Justin Houman, MD is the physician named as medical reviewer for this site. He checks this kind of post for accuracy against the sources cited below and for safety wording, before it is published and again if it changes. The review is not an endorsement of Apex Boost and not personal medical advice. Questions about your own health belong with your own doctor.